One brain. Every channel.
Same AI assistant across WhatsApp, SMS & voice — shared memory keyed to the caller.
Customer sends as…
WhatsApp
SMS
Voice
Customer number
Message
(spoken on the call)
Hi, my name is Daniel
My order is AB2931
What's the status of my order?
Do you remember my name?
Send from customer →
Switch the channel, keep the same number: the assistant remembers the whole conversation across all three. That's the shared brain.
Unified conversation
💡 One timeline, every channel. The customer can start on WhatsApp, switch to SMS, then call — the agent never loses the thread.
No messages yet. Send one on the left.
Shared memory
—
Nothing learned yet.